On December 2, 2010 the team was at Kulim operating directly from the Registration Department. This is a very positive model. The operation was organized from 8.30am and concluded at 3.30pm. The officers set up dedicated counters to process these applications and there was a strong human touch to this process.
A total of 58 cases were received. A total of 58 cases were received.
- Red IC cards 27 cases
- Birth certificates 12 cases
- IC cards 9 cases.
- Citizenship cases 8 cases
- Adoption 2 cases
It is significant to note that by the end of the day all these case forms were received by the department officials for processing. We are seeing a tremendous change. Previously a majority of cases will return without making a submission. Now we see change. The individuals are also brining the necessary supporting documents for submission and our direct intervention of assisting to fill forms is also very effective and helpful. The community needs the ‘hand holding’ step of support and encouragement.
SITF team included Dato Siva Subramanium, Mr Thana and they were joined by a number of volunteers including the local leaders.
No comments:
Post a Comment